• Please use the eBay email to
  contact us. All emails will
  be answered within 24 hours
  (Monday – Friday) of when
  they were sent. If we do not
  reply within 24 hours,
  please send another email.
  Sometimes your email may not
  reach our inbox.

• We started our business as
  an eBay buyer, just like
  you! We understand as a
  buyer that concerns may
  arise about your order. We
  are dedicated to 100%
  customer satisfaction and
  will go the extra mile to
  make sure you are pleased
  with every aspect of your
  purchase.

• Please contact us before
  leaving feedback if you are
  not 100% satisfied with your
  purchase.

• A business that will provide
  excellent customer service.

• A
  business that sells and
  provides authentic
  products.

• A
  business that replies to
  all correspondence from
  our customers within a
  reasonable time frame.

• A
  business that provides
  quick resolution if a
  problem or concern arises.

• A business that guarantees
  the products it sells.

• 
  If you receive item(s)
  that are not as advertised
  or is damaged during
  shipping, in most
  instances we will ship a
  replacement, and we will
  also cover the cost of
  replacing the item and
  shipping both ways if
  necessary. In most
  instances you do not have
  to return the item. Email
  us for specific
  instructions.

• 
  We do not accept returns
  on items that are as
  advertised. In rare
  instances though, we may
  approve a return for
  you. If we do approve
  your return the
  following requirements
  apply.

• 
     
      –An
  RMA number is required,
  which we will provide to
  you.

•    
      -All
  approved RMA requests must
  be postmarked on or before
  30 days after you received
  the item.

•    
      -We
  will refund only the
  amount paid for the item,
  and will not include your
  cost of shipping either
  way.

•    
      -Only
  items with the RMA number
  written on the outside of
  the package will be
  accepted.

•    
      -Only
  unopened items in brand
  new condition will be
  accepted for return.

•    
      -The
  amount of our cost for
  postage will be deducted
  from your refund

 Rare
and Unlimited LLC